CGS® Unveils Trade-First Prolonged Actuality Immersive Studying as a Service (ILaaS) Resolution; Seamlessly Integrates XR into Worker Coaching Applications


Insider Transient

  • CGS has introduced an industry-first XR immersive learning-as-a-service answer
  • The answer will allow firms to reinforce the efficiency of their workforce utilizing XX expertise

Eradicating Boundaries to Adoption in Enterprise Prolonged Actuality (XR) Drives Digital Transformation and Improves Pace-to-Efficiency 4X 

New York, New York – Might 11, 2023 – CGS®, a world supplier of functions, enterprise studying, and outsourcing companies, introduced prematurely of the AWE Convention an industry-first XR Immersive Studying as a Service (ILaaS) answer that allows firms to speed up and remodel how they enhance efficiency of their workforce digitally.

ILaaS is an out-of-the-box strategy to strategically launching enterprise XR for adoption, implementation, scale and measurement. The top-to-end answer offers every little thing an organization must efficiently launch an XR initiative, together with launch technique, gear choice and sourcing, content material creation, finest follow studying methodology, logistics and system administration.

The brand new ILaaS platform is powered by CGS’s TeamworkAR and removes boundaries for enterprise organizations as they launch, deploy and scale studying experiences with digital actuality (VR) and augmented actuality (AR.) CGS purchasers together with the American Pink Cross, McDonald’s, and Scoot Airways are already utilizing the brand new ILaaS answer for next-level XR help and technique with out having to make a big upfront funding in wants assessments, {hardware}, logistics, employees, 3D content material, integrations and reporting infrastructure.

“Immersive Studying as a Service is an thrilling answer for firms that need to onboard, practice and enhance the efficiency of groups utilizing combined actuality. TeamworkAR by CGS offers every little thing wanted to rapidly design and launch enterprise immersive experiences – from designing and testing the proof of idea via full-service logistics and content material creation with main {hardware} and software program companions reminiscent of Google, Hololens, Matterport, Meta, RealWear, ServiceNow, and Twilio,” mentioned Doug Stephen president, enterprise studying division, at CGS. “ILaaS is particularly helpful for big enterprises seeking to execute collaboration at scale whereas lowering prices, complexity, threat, and time-to-performance. It permits them to pilot MR and display ROI with out the headache of procuring units that they may not want sooner or later.”

The CGS ILaaS answer might be tailored for any {industry} and was not too long ago deployed by one of many largest U.S. nonprofit humanitarian organizations to coach hundreds of phlebotomists within the subject. This resulted in a 75 p.c lower in volunteer ramp-up time, a 70 p.c enhance in coaching enrollment, and financial savings of $6.5 million over a three-year interval for the non-profit.

“Coaching and distant help prevail as high-value use circumstances for AR/VR and streamlining entry to these use circumstances solely strengthens that worth,” says Eric Abbruzzese, Analysis Director with ABI Analysis. “Guaranteeing interoperability and integration with present programs and units is usually a problem, however having a versatile portfolio with skilled service help is a boon for any firm at any stage of XR maturity.”


Utilizing any system, anyplace, TeamworkAR is a platform providing next-level help, on-the-job coaching and distant help to subject companies, operations and manufacturing. The answer helps enhance security, enhance effectivity, and iterate extra rapidly by permitting staff to work, take a look at, study, and join with expertise that shows digital data of their surrounding real-world setting. By tech-forward engagement applications, leveraging AI, AR/VR, machine studying and gamification, TeamworkAR helps our purchasers obtain their enterprise aims and drive ROI. Every answer is custom-tailored and designed to have interaction staff and hold purchasers’ employee-related enterprise fundamentals sturdy in an ever-changing setting.

How ILaaS Resolution Works:

Resolution and Integration

  • Customized AR content material growth from buyer coaching supplies and firm content material.
  • XR content material is obtainable on iOS, Android, the online, and all wearable platforms.

Logistics and Machine Administration

  • Handle provide chain for units together with warehousing, transport and software program and {hardware} updates.
  • Handle system and accent upkeep (sanitizing between use), restore, restoration, and substitute.

Onboarding and Coaching

  • Customized coaching program design in collaboration with an award-winning, skilled workforce.
  • Digital on-demand coaching and workshops.
  • Immersive worker consumer guides (together with movies or simulations).

Monitoring and Reporting

  • Outcomes and Effectiveness Enterprise Studies (ROI).
  • Machine utilization and stock administration.


  • Technical help for {hardware} connectivity or TeamworkAR by way of Chat messaging platform or 1-800 hotline.
  • 24/7 Help Name Middle.

Reside Demonstrations at AWE 2023:

AWE Convention attendees can go to sales space# 524 to see an illustration of the ILaaS answer or go to https://www.cgsinc.com to study extra.

About CGS

For almost 40 years, CGS has enabled international enterprises, regional firms, and authorities companies to drive breakthrough efficiency via enterprise functions, enterprise studying and outsourcing companies. CGS is wholly targeted on creating complete options that meet purchasers’ advanced, multi-dimensional wants, and help purchasers’ most elementary enterprise actions. Headquartered in New York Metropolis, CGS has workplaces throughout North America, South America, Europe, the Center East, and Asia. For extra data, please go to www.cgsinc.com and comply with us on Twitter at @CGSinc and @BlueCherryCGS and on LinkedIn.

Source link

Leave A Comment



Our purpose is to build solutions that remove barriers preventing people from doing their best work.

Giza – 6Th Of October
(Sunday- Thursday)
(10am - 06 pm)