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Meta Moves on From Customer Service Platform Kustomer

Meta Strikes on From Buyer Service Platform Kustomer

Meta’s cost-cutting measures have had one other affect, with Kustomer, the DM automation service that it acquired back in 2020, being divested, with Meta set to stay as a minority stakeholder within the platform. Kustomer makes a speciality of AI detection of buyer queries, then both responding mechanically, based mostly on context, or re-routing messages to human […]
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Microsoft Drops Twitter from its Social Media Management Platform
  • April 20, 2023

Microsoft Drops Twitter from its Social Media Administration Platform

One other blow for Twitter’s advert enterprise, with Microsoft saying that it will likely be removing Twitter from its Digital Marketing Center management element, beginning subsequent week. As first reported by Mashable, Microsoft is eradicating Twitter as an choice from its digital administration platform, which offers a cohesive manner for companies to handle their social […]
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Microsoft Drops Twitter from its Social Media Management Platform
  • April 20, 2023

Microsoft Drops Twitter from its Social Media Administration Platform

One other blow for Twitter’s advert enterprise, with Microsoft saying that it will likely be removing Twitter from its Digital Marketing Center management element, beginning subsequent week. As first reported by Mashable, Microsoft is eradicating Twitter as an choice from its digital administration platform, which gives a cohesive approach for companies to handle their social […]
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Twitter Tests Out ‘Verified Views’ as it Continues to Push Twitter Blue Take-Up
  • January 31, 2023

Twitter Outlines New Platform Guidelines Which Emphasize Decreased Attain, as Against Suspensions

After reinstating hundreds of beforehand suspended accounts, as a part of new chief Elon Musk’s ‘amnesty’ initiative, Twitter has now outlined how it will be enforcing its rules from now on, which incorporates much less restrictive measures for some violations. As defined by Twitter: “We have been proactively reinstating beforehand suspended accounts […] We didn’t […]
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